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MAIN PAGE ORDERING FAQ


How do you ship?
We either mail via UPS or USPS.
We ship via USPS Priority mail, which on average takes 7-14 days for delivery. If the item is marked special order it may take up to eight weeks because we must order these special from the studio.

Where will you ship?
We will ship anywhere that UPS or USPS will ship to.
However, due to increasing number of credit card fraud cases we no longer accept credit cards from Non US card issuing banks.  

How much is shipping?
Shipping is a flat $5.95 in the USA
Many companies will charge you more shipping based on how much you spend, but when you order through Celtic Mysteries you only pay one flat charge regardless of the items ordered. This only applies to orders shipped within the USA. Shipping to other countries will vary and we ask you e-mail us for the cost. If your order subtotals $100 or more, we'll ship for free (offer valid only for shipments within the USA).

To insure lost and damaged orders can be fully compensated, please add the appropriate level of insurance. We cannot be responsible for lost, stolen or broken merchandise due to postal handling. Also, we are not responsible for any stolen merchandise once a package is delivered at a given delivery address regardless of insurance. The insurance is offered on behalf of the USPS and is only available for US orders. This option can be added in the cart.


How can I pay?
All major credit cards (Visa, Mastercard and Discover.)
American Express is accepted but cannot be done via internet connection.) Add the items to your cart, check out, and choose the appropriate credit card. All transactions are processed on a secure server. If you have difficulties with our payment system, please use paypal or mail order or call us at 616-891-2264 from 9AM to 5PM EST Monday through Friday.

Paypal
Add the items to your card, check out, and choose Paypal as your payment option.  When you proceed to the final page you will see a receipt with the Paypal logo.  Click on that logo to proceed to Paypal's server to complete the transaction. Or, direct your paypal payment to moonlmysteries@aol.com

Check or money order
First, print out our mail order form. Please copy down the stock numbers, descriptions, and prices onto your sheet and mail it with your payment to our PO Box below.

Do you accept returns?
We gladly accept returned merchandise and will refund the cost of the returned items minus a 15% restocking fee and the cost of shipping.



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